We would like to make sure that you are satisfied as a customer with the products you ordered from us. The most important condition is therefore that your product works properly. All products have a warranty of one year.
Date of entry
The factory warranty always applies on the day of purchase.
In the following situations your products are eligible for warranty:
- Your product is not good or fails due to a manufacturing defect
- There is a defect which is not your fault
In case of any of these situations, please contact us as soon as possible. Then we can come to terms with a good solution.
In the following situations your products are not covered by warranty:
- Damage caused by incorrect use of products
- Wear and tear
- Products of which the damage or defect was known before you purchased
- Products send for return without prior notice
If the problem with a product is not covered by warranty, we may be able to come to a suitable solution. We therefore ask you to contact us.
You can return the product by filling in the return form.