Warranty conditions

We would like to make sure that you are satisfied as a customer with the products you ordered from us. The most important condition is therefore that your product works properly. All products have a warranty of one year.

Date of entry

The factory warranty always applies on the day of purchase.

Validity warranty

In the following situations your products are eligible for warranty:

  • Your product is not good or fails due to a manufacturing defect
  • There is a defect which is not your fault

In case of any of these situations, please contact us as soon as possible. Then we can come to terms with a good solution. 

In the following situations your products are not covered by warranty:

  • Damage caused by incorrect use of products
  • Wear and tear
  • Products of which the damage or defect was known before you purchased
  • Products send for return without prior notice

If the problem with a product is not covered by warranty, we may be able to come to a suitable solution. We therefore ask you to contact us. 

You can return the product by filling in the return form.